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Early Help Team

Max Shanahan
Operations Manager & Early Help Lead
Liz Carnell
Early Help Manager 
Sue McCarthy
Early Help Support
Madi Shanahan
Early Help Support
Jessica Wigley
Early Help Admin Support
0121 411 2157
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Families are telling us about the many challenges they face, and their concerns as a direct result of Coronavirus, so partners across Birmingham are connecting together to support families who want early help.

The following sectors are connecting together in ten localities: community, voluntary and faith sectors, health, family support, social work, police, schools, further education, nurseries, children’s centres, health visitors and GPs.

Emergency food and fuel assistance for families


Emergency food and fuel assistance may be available for families you are working with. 

How to access the assistance

If you are working with a vulnerable family that requires some extra help or has complex needs, then please get in touch with your Locality Lead (see our list of the ten Locality Leads) who will help.

Family Connect

Some families need support from more than one professional. We no longer make referrals for early help, but connect and work together to support families, continuing to build relationships and supporting a range of needs of all family members.

To get support for a child, young people, or a family, please complete the Family Connect form for Professionals.

Family Connect Form - for Professionals

Family Connect Form - for Professionals (If you can not access the form you may need to contact your own IT admin for permission to gain access or remove firewalls).

If you are a parent then please complete the Family Connect form for self-identification.

Family Connect Form - Self Identification

You can also use the postcode checker to identify which locality will best support the family.

Community Connectors


The Community Connectors host free training sessions for professionals to promote the Early Help Offer across the Nothfield Locality.  and there is a calendar of free online training listed here: Eventbrite - Organisations and further details about upcoming events will be listed here.


(A range of sessions are available from providers across the city, just link with the community connector for the localities that you cover).


For information about the directory of Early Help resources, training & linking with professionals:


Government vision for Early Help

The Ministry for Housing, Communities, and Local Government recently published a vision and toolkit for early help.

Download the guide

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